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Shipping Policy

At Tatakae, we strive to ensure that your order reaches you as quickly and efficiently as possible. Please read our shipping policy carefully to understand our process.

1. Order Processing

  • Processing Time: Orders are processed within 2-5 business days after payment is confirmed. During peak seasons or limited drops, processing times may be extended.
  • Once your order is processed, you will receive a confirmation email with your tracking information.

2. Shipping Rates and Options

  • Domestic Shipping (Belgium): Free shipping.
  • International Shipping: Shipping costs are calculated at checkout based on your location.
  • Expedited shipping options may be available for an additional fee.

3. Estimated Delivery Times

  • Domestic Orders: 2-7 business days.
  • International Orders: 7-21 business days, depending on the destination and customs processing.
  • Please note that these are estimates, and actual delivery times may vary due to factors outside our control, such as carrier delays or customs clearance.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your shipment's progress.

5. Shipping Restrictions

  • Tatakae ships worldwide; however, certain countries may have restrictions or additional customs fees.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country.

6. Incorrect or Incomplete Address

  • Ensure your shipping information is accurate at checkout.
  • Tatakae is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Re-shipment fees may apply for returned packages.

7. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at info.tatakae@gmail.com within 7 days of delivery with your order number and photos (if applicable).
  • We will work with the courier to resolve the issue, but please note that Tatakae is not liable for lost or stolen packages once marked as delivered by the courier.

8. Pre-Orders and Limited Drops

  • Shipping timelines for pre-orders or limited releases will be clearly stated on the product page. These items may have extended processing and delivery times.

9. Contact Us

For any shipping-related inquiries, please reach out to us at info.tatakae@gmail.com.

Thank you for supporting Tatakae and being part of our journey to inspire the youth through bold streetwear!